Privacy Policy

Last Updated: 12/02/2025

Welcome to Puppy Rooms! This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, puppyrooms.com. By using our platform, you agree to the terms outlined in this policy. If you have any questions, feel free to contact us at contact@puppyhoilidays.com.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, payment details, and other information you provide when creating an account or making a booking.

• Booking Details: Travel dates, accommodation preferences, and any special requests.

• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

• To process bookings and provide our services.

• To communicate with you about your bookings, account, or inquiries.

• To improve our website and services based on user feedback and usage patterns.

• To send promotional offers or updates (you can opt out at any time).

• To comply with legal obligations and protect against fraud.

3. Sharing Your Information

We may share your information with:

• Hosts: To facilitate bookings and ensure a smooth experience.

• Service Providers: Payment processors, IT support, and other third parties who help us operate our platform.

• Legal Authorities: If required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security, so we encourage you to use strong passwords and keep your account details confidential.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our platform.

 6. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request a copy of the data we hold about you.

To exercise these rights, contact us at contact@puppyhoilidays.com.

 7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

 8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@puppyhoilidays.com.

Thank you for trusting Puppy Rooms with your information. We are committed to protecting your privacy and providing a safe and enjoyable experience.